Interaction Management
Customer Interaction Management refers to a type of Enterprise Software Application which is responsible for managing the interaction between an organisation and its customers.
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Customer benefits
Interaction management allows you to communicate with customers freely. The administrator's systems can be programmed to automatically send messages in response to events and conditions, ensuring that customers are kept informed.
Higher customer satisfaction
unified omni-channel communications platform
Reduces the cost
Strengthens customer engagement
Improves customer experience.
Platforms and softwares
A reservoir of tools and technical skills that we have crafted and evolved over the years.