Customer relationship management (CRM)
Customer relationship management (CRM) is a technology for managing all your company’s relationships and interactions with customers and potential customers.
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Throughout the lifecycle of a relationship, a CRM solution will help you focus on your company's relationships with individuals, such as clients, service users, coworkers, or suppliers. This process includes finding new customers, winning their business, and providing support and additional services.
Customer Service and Retention
Higher productivity and efficiency
Improved customer segmentation
Builds stronger relationships
Platforms and softwares
A reservoir of tools and technical skills that we have crafted and evolved over the years.