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Grow your accounts and customers faster with the salesforce sales cloud.
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Grow Your Accounts and Customers Faster with Salesforce Sales Cloud

February 19, 2022

You can grow your accounts faster, find new customers faster, and close deals faster with Salesforce Sales Cloud — from anywhere.

One of the most feature-rich and comprehensive sales performances ever created is Salesforce Sales Cloud CRM. The ultimate goal, whether you run a small business or a large corporation, is to achieve optimal performance. Any future prospect that your competitor acquires is a win for them. 

The line between typical B2B and B2C experiences is blurring; now, the organization’s business partners expect the same level of personalization and attention that they see in B2C environments. All you have to do as a business entity is present them with value and explain how you can help them expand their operations. However, this is difficult to achieve when you do not have a unified view of your customers or all of your data in one place, which is where Sales Cloud comes in.

Salesforce Sales Cloud enables your sales teams to convert leads to cash, and then to loyalty. As a business leader, you should be able to quickly gain insights so that you know where to focus your efforts and make decisions based on market changes.

What is Salesforce Sales Cloud?

Salesforce Sales Cloud is a customer relationship management (CRM) platform that helps with sales, marketing, and customer service. Salesforce’s Cloud is a fully customizable product that brings all of a customer’s data together and gives them access to thousands of apps via AppExchange. Salesforce Cloud manages everything from lead generation to closing the deal, from prioritizing to automatically generating leads. It also saves time and increases productivity for the sales team.

Advantages of Salesforce Sales Cloud that Will Help Your Businesses Grow!

Salesforce sales cloud provides numerous benefits that will help you exponentially grow your business:

  • Go Mobile: Mobility is now an essential part of the business because it allows you to work from anywhere, at any time. Salesforce sales cloud provides mobility solutions that allow you to monitor sales activities from anywhere. This solution allows you to track every single activity of your sales team and operations from your personal device, no matter where you are. With a few clicks, you can access dashboards, sales charts, reports, call logs, respond to deals, and much more.
  • Increase Your Leads: If you want to increase your conversion rates, Salesforce sales cloud is a great platform to use. This CRM platform turns you into a lead machine. It has a lead management feature that allows you to closely track your leads while monitoring campaigns across all channels. This platform is also well-known for providing relevant data that will assist you in increasing your sales and marketing productivity.
  • Sales Forecasting: Another significant advantage of using sales cloud is forecasting, which allows you to make more informed decisions. Sales forecasting is extremely simple and straightforward in sales cloud. This feature provides you with a real-time view of your team’s forecasts. It also supports multi-currency and provides override visibility, allowing you to gain a competitive advantage in your respective markets.
  • Boost Your Productivity with AI: The most powerful tool that makes sales cloud a top choice in the market is artificial intelligence. The Einstein AI, built-in sales cloud technology allows you to automate core processes, prioritize potential leads, and assist your teams in converting or closing them in a timely manner. AI automation in sales cloud is one of the most beneficial tools you can use to increase your company’s productivity and revenue.

Salesforce Sales Cloud Key Features

Is Salesforce sales cloud the best CRM solution for you? This platform includes all of the critical components needed to run your business efficiently and intelligently. We’ve listed a few key salesforce sales cloud features below to help you understand how this powerful platform can help you meet your goals.

  • Account and contact management: With sales cloud, you can keep track of every contact in your customer’s account. This feature allows you to access critical customer data such as communication history, key contacts, and more. You gain a comprehensive picture of your customer, including insights, deals they are involved in, and how to engage them.
  • Lead management: One of the most popular salesforce sales cloud features is lead management, which allows you to convert more leads into real-time opportunities. It keeps track of all of your leads’ accurate information. This feature allows you to see where the lead originated, as well as provide you with the necessary information to make decisions and route and assign leads to the appropriate people at the appropriate time. It also aids in the tracking of all of your marketing campaigns across all channels.
  • Process Automation: With drag-and-drop simplicity, sales cloud allows you to automate your business processes and drive success with simple processes. The process builder provides a point-and-click interface for automating business processes. It enables you to create automated workflows and alerts for a variety of transactions. This auto-assigns tasks as the deals progress through different stages, making the process simple and quick.
  • Opportunity management: Manage all of your sales deals while keeping up with other operations from anywhere in the world. This feature enables you to focus on the most crucial aspects of your company. It includes all of the pertinent information, such as your competitors, the stage of your deals, and the steps you can take to win those deals. It quickly generates current quotes, streamlining your sales process.
  • Data management: It’s critical for business processes to deliver the right data to the right person at the right time. You can use sales cloud data management feature to help you with this. Lightning data can help you discover smarter business-changing insights, identify potential customers and segments, and bring the best opportunities with the help of AI. The lightning data allows you to select the right type of data to meet your specific business needs.

Final Thoughts

Salesforce sales cloud provides maximum automation and productivity for sales. It also offers optimization of business processes, aligning sales closely with marketing and customer service. In turn, this allows for faster and more informed decisions. At Alkye, we always advise our clients on the platforms that best suit their business needs, as a technology business partner.

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Nicola Bond

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Nicola Bond

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